Privacy Policy
Last Updated: September 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, build a store, or contact support. This may include your name, email address, phone number, and business details. Additionally, we collect data on how you interact with our platform to improve our services and AI generation algorithms.
2. How We Use Your Information
We use the information we collect to operate, maintain, and provide the features of the Shopmate platform. This includes processing transactions, providing customer support, preventing fraud, and delivering targeted updates about our services.
3. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We utilize encrypted protocols and secure databases for all sensitive information.
4. Third-Party Services
We may share your information with trusted third-party service providers (such as Razorpay for payments and Shiprocket for logistics) only to the extent necessary to provide the services you have requested on your storefront.
5. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact our support team.